Responsible gaming



For most of us, gambling is just a bit of fun that we can enjoy any time, but a small percentage of players might be underage or might have let gambling become the main focus in their life. As the provider of our gambling and betting services, PlazaWin Casino is committed to responsible gambling.

Underage players

Nobody under the age of 18 is allowed to play our games. If you are worried that under-18s may use your computer to play our games, try any of the following steps:

Use child protection software, such as Cyberpatrol, to block gaming sites from under-18s
Don't leave the computer unattended when you are logged in
Don't share your credit card or bank account details with under-18s
Do not use the 'Save Password' option on login screens
Create separate profiles for everyone who uses your computer, so that nobody else can access your information

If you know someone under the age of 18 who is registered with us, please contact us immediately at responsiblegaming@plazawin.com.

People who may need to control their gambling

Most people gamble within their means, but for some it can spiral out of control. When playing the games, keep in mind the following:

Gambling should be seen as just for fun, not a way of earning money
Avoid chasing losses
Only gamble what you can afford to lose
Keep track of how much time and money you spend gambling
If you need help, use the deposit limits and time limits in the player protection page to control the amount you can spend
If you need to take a break from gambling, contact us at responsiblegaming@plazawin.com


Do you need to control your gambling?

Ask yourself the following questions:

Do you lose time from work or education due to gambling?
Has gambling ever made your home life unhappy?
Do you gamble to pay debts or solve financial difficulties?
After a loss, do you feel you need to gamble again to try and make up what you've lost?
After a win, do you have a strong urge to try and win more?
Do you ever gamble until all your money has gone?
Have you ever lied, borrowed, sold or stolen anything to finance gambling?
Do you prefer to gamble than spend time with your family or friends?
Are you reluctant to use 'gambling money' for normal expenditures?
Have you ever gambled to escape worry, trouble or boredom?
Does gambling cause you to have difficulty in sleeping?
Do you ever have an urge to celebrate any good fortune with a few hours of gambling?
Do arguments, disappointments or frustrations give you the urge to gamble?
Do you ever feel depressed or consider harming yourself as a result of your gambling?

People with a compulsive gambling problem are likely to answer 'yes' to some of these questions. If you need more help, get in touch with one of the following organizations:

Gamble Aware
Gamblers Anonymous
National Council on Problem Gambling
GamCare
Helping Hand/ IGC

Deposit limits

Deposit limits are easy to set and help you control the amount you put into your account over a particular period. Find out more about setting your limit by contact us at responsiblegaming@plazawin.com.

Self-exclusion

If you think you need a break from gambling, you can use the self-exclusion tool. You will not be able to log in to your account for the amount of time you specify. Once that time's up, you can log in again. To self-exclude please contact us at responsiblegaming@plazawin.com.